Terms of service
1. Data collection
Maison ANAKA collects the following personal data: first name, last name, email address, postal address, phone number, payment information. This data is collected when you create an account, place an order, or subscribe to the newsletter.
2. Use of data
Your data is used to: process your orders, manage your customer account, send marketing communications (with your consent), improve our services, and prevent fraud.
3. Legal basis
The processing of your data is based on: performance of the contract (orders), your consent (newsletter), our legitimate interests (service improvement), and our legal obligations (invoicing).
4. Retention period
Your data is kept for the duration of our business relationship and for 3 years from your last interaction with us, unless a longer retention period is required by law.
5. Your rights
In accordance with the GDPR, you have the following rights: access, rectification, erasure, restriction, portability, and objection. To exercise these rights, contact us at contact@maisonanaka.fr
6. Cookies
Our site uses essential cookies (site functionality), analytics cookies (Google Analytics), and marketing cookies. You can manage your preferences via our cookie banner.
7. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction.